New Ticket Created Create Message
Polls the SuperOps API to detect newly created tickets since the last run.
SuperOps IT Ticket Updated to Claude Create Message (with Attachments)
How this workflow works
Step 1
Ticket Updated•SuperOps IT
Polls the SuperOps API to detect tickets updated since the last run.
Step 2
Create Message (with Attachments)•Claude
Sends a prompt to a Claude model along with zero or more attachments — images (PNG/JPEG/GIF/WEBP), PDFs, or plain text/CSV/JSON/Markdown files — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. Attachments are normalized into Claude's Messages API content blocks automatically. Claude's API does not accept Word/Excel/PowerPoint files directly; convert these to PDF first.
Ticket Updated
SuperOps IT
Create Message (with Attachments)
Claude
Connect SuperOps IT + Claude to Automate these Workflows
New Ticket Created Create Message (with Attachments)
Polls the SuperOps API to detect newly created tickets since the last run.
Ticket Updated Create Message
Polls the SuperOps API to detect tickets updated since the last run.
Ticket Updated Create Message (with Attachments)
Polls the SuperOps API to detect tickets updated since the last run.
New Task Created Create Message
Polls the SuperOps API to detect newly created task since the last run.
New Task Created Create Message (with Attachments)
Polls the SuperOps API to detect newly created task since the last run.
Asset Updated Create Message
Polls the SuperOps API to detect assets updated since the last run.
Asset Updated Create Message (with Attachments)
Polls the SuperOps API to detect assets updated since the last run.
New Asset Created Create Message
Polls the SuperOps API to detect assets created since the last run.