What can I automate with SuperOps IT?

Start a workflow or agent when New Ticket Created, Ticket Updated or New Task Created happens in SuperOps IT, then Get Ticket, Get Task or Get Site, alongside 200+ other apps.

Can an AI agent update SuperOps IT?

Yes, when you add SuperOps IT actions to its tools. You can pin fields, limit values and require approval before it acts, and every action is recorded in the Event Logs.

Do I need to write code?

No. Pick a trigger and actions in the builder, or describe what you want and Copilot sets it up.

What if the SuperOps IT action I need isn't listed?

Call the SuperOps IT API from any REST API step. On the Enterprise plan, talk to us about adding it.

IT & Development

SuperOps IT integration

Start workflows and AI agents from SuperOps IT events, and let agents act in SuperOps IT within the limits you set.

8 triggers
26 actions
MCP server

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SuperOps IT triggers and actions

Every SuperOps IT trigger and action you can use in Konnectify workflows and AI agents.

Trigger: New Ticket Created Checked on a schedule
Polls the SuperOps API to detect newly created tickets since the last run.
Trigger: Ticket Updated Checked on a schedule
Polls the SuperOps API to detect tickets updated since the last run.
Trigger: New Task Created Checked on a schedule
Polls the SuperOps API to detect newly created task since the last run.
Trigger: Asset Updated Checked on a schedule
Polls the SuperOps API to detect assets updated since the last run.
Trigger: New Asset Created Checked on a schedule
Polls the SuperOps API to detect assets created since the last run.
Trigger: Alert Created
Fires in real-time when SuperOps raises a new alert against an asset.
Trigger: Alert Resolved
Fires in real-time when SuperOps marks an alert as resolved.
Trigger: Alert Deleted
Fires in real-time when an alert is permanently deleted in SuperOps.
Action: Get Ticket
Retrieves detailed information about a specific ticket using its ticket ID.
Action: Get Task
Retrieves detailed information about a task using its Task ID.
Action: Get Site
Retrieves detailed information about a site using its Site ID.
Action: Get Service Catalog Item
Retrieves detailed information about a service catalog item using its Item ID.
Action: Get Service Item
Retrieves detailed information about a service item using its Item ID.
Action: Get Knowledge Base Item
Retrieves detailed information about a knowledge base item using its Item ID.
Action: Get Asset
Retrieves detailed information about a asset
Action: Get Alert By ID
Retrieves detailed information about an alert using its Alert ID.
Action: Get Ticket Notes
Retrieves all notes added to a ticket using its Ticket ID.
Action: Get Ticket Conversation
Retrieves all conversation messages for a ticket using its Ticket ID.
Action: Get Asset Summary
Retrieves key summary information about an asset using its Asset ID.
Action: Get All Ticket List
Retrieves All Tickets
Action: Get All KB Items
Retrieve All Knowledge Base Items
Action: Get All Assets
Retrieve All Assets
Action: Get All Service Catalog Items
Retrieve All Service Catalog Items
Action: Get Site List
Retrieves site IDs and names from SuperOps.
Action: Get All Alerts
Retrieve All Alerts
Action: Create Task
Creates a new task in SuperOps.
Action: Create Ticket Note
Creates a new note on a ticket.
Action: Create Service Item
Creates a new service item in SuperOps,
Action: Create Ticket
Create a Ticket in SuperOps.
Action: Update Ticket
Update a ticket in SuperOps
Action: Create Alert
Creates an alert using SuperOps CreateAlertInput.
Action: Resolve Alerts
Resolves a list of alerts by their IDs. Use this to close alerts after remediation.
Action: Get Asset Classes
Retrieves all asset classes available in SuperOps.
Action: Get Asset Class Fields
Retrieves all fields available for the selected asset class.

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Use SuperOps IT in an AI agent

Add any SuperOps IT action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

How AI agents work

Connect SuperOps IT with other apps

See what you can automate between SuperOps IT and another app, with workflows and AI agents.

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SuperOps IT and AI

Add AI steps to SuperOps IT workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.SuperOps IT + ChatGPT SuperOps IT + Claude SuperOps IT + Gemini
Use SuperOps IT actions from Claude or ChatGPT
Expose the SuperOps IT actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
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FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to SuperOps IT with 8 triggers and 26 actions, which you can use in workflows, AI workflows and AI agents.

Connect SuperOps IT and run your first workflow

Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.