New Ticket Created Create Message
Polls the SuperOps API to detect newly created tickets since the last run.
Step 1
New Ticket Created•SuperOps IT
Polls the SuperOps API to detect newly created tickets since the last run.
Step 2
Create Message (with Attachments)•Claude
Sends a prompt to a Claude model along with zero or more attachments — images (PNG/JPEG/GIF/WEBP), PDFs, or plain text/CSV/JSON/Markdown files — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. Attachments are normalized into Claude's Messages API content blocks automatically. Claude's API does not accept Word/Excel/PowerPoint files directly; convert these to PDF first.
New Ticket Created
SuperOps IT
Create Message (with Attachments)
Claude
Polls the SuperOps API to detect newly created tickets since the last run.
Polls the SuperOps API to detect newly created tickets since the last run.
Polls the SuperOps API to detect tickets updated since the last run.
Polls the SuperOps API to detect tickets updated since the last run.
Polls the SuperOps API to detect newly created task since the last run.
Polls the SuperOps API to detect newly created task since the last run.
Polls the SuperOps API to detect assets updated since the last run.
Polls the SuperOps API to detect assets updated since the last run.
Polls the SuperOps API to detect assets created since the last run.
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