What can I automate with SuperOps MSP?

Start a workflow or agent when New Ticket Created, Ticket Updated or New Task Created happens in SuperOps MSP, then Get Alert By Id, Get KB Item or Get Ticket, alongside 200+ other apps.

Can an AI agent update SuperOps MSP?

Yes, when you add SuperOps MSP actions to its tools. You can pin fields, limit values and require approval before it acts, and every action is recorded in the Event Logs.

Do I need to write code?

No. Pick a trigger and actions in the builder, or describe what you want and Copilot sets it up.

What if the SuperOps MSP action I need isn't listed?

Call the SuperOps MSP API from any REST API step. On the Enterprise plan, talk to us about adding it.

IT & Development

SuperOps MSP integration

Start workflows and AI agents from SuperOps MSP events, and let agents act in SuperOps MSP within the limits you set.

12 triggers
34 actions
MCP server

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SuperOps MSP triggers and actions

Every SuperOps MSP trigger and action you can use in Konnectify workflows and AI agents.

Trigger: New Ticket Created Checked on a schedule
Polls the SuperOps API to detect newly created tickets since the last run.
Trigger: Ticket Updated Checked on a schedule
Polls the SuperOps API to detect tickets updated since the last run.
Trigger: New Task Created Checked on a schedule
Polls the SuperOps API to detect newly created task since the last run.
Trigger: New Invoice Created Checked on a schedule
Polls the SuperOps API to detect newly created invoice since the last run.
Trigger: Updated Invoice Checked on a schedule
Polls the SuperOps API to detect updated invoice since the last run.
Trigger: New Client Created Checked on a schedule
Polls the SuperOps API to detect newly created client since the last run.
Trigger: Updated Client Checked on a schedule
Polls the SuperOps API to detect updated client since the last run.
Trigger: Asset Updated Checked on a schedule
Polls the SuperOps API to detect assets updated since the last run.
Trigger: New Asset Created Checked on a schedule
Polls the SuperOps API to detect assets created since the last run.
Trigger: Alert Created
Fires in real-time when SuperOps raises a new alert against an asset.
Trigger: Alert Resolved
Fires in real-time when SuperOps marks an alert as resolved.
Trigger: Alert Deleted
Fires in real-time when an alert is permanently deleted in SuperOps.
Action: Get Alert By Id
Retrieves detailed information about an alert using its Alert ID.
Action: Get KB Item
Retrieve detailed information for a knowledge base item using its ID.
Action: Get Ticket
Retrieve detailed information for a ticket using its Ticket ID.
Action: Get Task
Retrieve detailed information for a task using its Task ID.
Action: Get Asset
Retrieves detailed information about a asset
Action: Get Ticket Notes
Retrieve all notes added to a ticket using its Ticket ID.
Action: Get Ticket Conversation
Retrieve all conversation messages for a ticket using its Ticket ID.
Action: Get Asset Summary
Retrieve key summary information for an asset using its Asset ID.
Action: Get Client
Retrieve detailed information for a client using its Client ID.
Action: Get Invoice
Retrieve detailed information for an invoice using its Invoice ID.
Action: Get Site ID by Client ID
Retrieve the Site ID associated with a client using the Client ID.
Action: Get Ticket Category
Retrieve detailed information for a ticket category.
Action: Get Contract
Retrieve detailed information for a contract using its Contract ID.
Action: Get All Ticket List
Retrieves All Tickets
Action: Get All Alerts
Retrieve All Alerts
Action: Get All KB Items
Retrieve All Knowledge Base Items
Action: Get All Assets
Retrieve All Assets
Action: Create Task
Create a new task in SuperOps.
Action: Create Ticket Note
Creates a new note on a ticket.
Action: Create WorkLog Item
Create a new worklog entry for a ticket.
Action: Get All Service Catalog Items
Retrieve All Service Catalog Items
Action: Get Service Catalog Item
Retrieves detailed information about a service catalog item
Action: Get Service Item
Retrieves detailed information about a service item using its Item ID.
Action: Create Ticket
Create a new ticket in SuperOps.
Action: Update Ticket
Update a ticket in SuperOps.
Action: Create Invoice
Create a new invoice in SuperOps.
Action: Update Invoice
Update an existing invoice in SuperOps.
Action: Create Client
Create a new client in SuperOps.
Action: Update Client
Update an existing client in SuperOps.
Action: Create Contract
Create a new contract in SuperOps.
Action: Update Contract
Update an existing contract in SuperOps.
Action: Create Service/Product Item
Create a new service or product item in SuperOps.
Action: Create Alert
Creates an alert using SuperOps CreateAlertInput.
Action: Resolve Alerts
Resolves a list of alerts by their IDs. Use this to close alerts after remediation.

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Use SuperOps MSP in an AI agent

Add any SuperOps MSP action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

How AI agents work

Connect SuperOps MSP with other apps

See what you can automate between SuperOps MSP and another app, with workflows and AI agents.

Which app do you want to connect with SuperOps MSP?

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SuperOps MSP and AI

Add AI steps to SuperOps MSP workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.SuperOps MSP + ChatGPT SuperOps MSP + Claude SuperOps MSP + Gemini
Use SuperOps MSP actions from Claude or ChatGPT
Expose the SuperOps MSP actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
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FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to SuperOps MSP with 12 triggers and 34 actions, which you can use in workflows, AI workflows and AI agents.

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