Can data move both ways between Adobe Ecommerce and WATI - WhatsApp Team Inbox?

Workflows run from Adobe Ecommerce to WATI - WhatsApp Team Inbox. WATI - WhatsApp Team Inbox has no triggers, but a workflow can update WATI - WhatsApp Team Inbox on a schedule.

Do workflows start instantly or on a schedule?

Adobe Ecommerce's triggers are checked on a schedule.

Can an AI agent act in WATI - WhatsApp Team Inbox when something happens in Adobe Ecommerce, with my approval?

Yes. Add WATI - WhatsApp Team Inbox actions to an agent's tools and require approval before the steps you choose. Every action is recorded in the Event Logs.

What if the step I need isn't listed?

Call the WATI - WhatsApp Team Inbox API from any REST API step. On the Enterprise plan, talk to us about adding it.

Adobe Ecommerce + WATI - WhatsApp Team Inbox integration

Connect Adobe Ecommerce and WATI - WhatsApp Team Inbox

Run Adobe Ecommerce and WATI - WhatsApp Team Inbox together as workflows, AI workflows or AI agents, with approvals where you need them.

Start free Book a demo

Or build your own Adobe Ecommerce + WATI - WhatsApp Team Inbox workflow

Does Konnectify connect Adobe Ecommerce and WATI - WhatsApp Team Inbox?

Yes.Konnectify connects Adobe Ecommerce (Magento) and WATI. Stores use it to confirm orders and send shipping updates on WhatsApp, and to remind shoppers about carts they left. Store events are checked on a schedule.

Confirm orders on WhatsApp
Send shipping updates
Remind shoppers about abandoned carts
Build your own Adobe Ecommerce + WATI - WhatsApp Team Inbox workflow

What teams do with Adobe Ecommerce and WATI - WhatsApp Team Inbox

WorkflowNo approval
Confirm orders on WhatsApp
1. Adobe Ecommerce New Order
2. WATI - WhatsApp Team Inbox Send Template Messages
Use this template
WorkflowNo approval
Send shipping updates
1. Adobe Ecommerce Updated Orderfilter: status shipped
2. WATI - WhatsApp Team Inbox Send Template Messages
Use this template
WorkflowNo approval
Remind shoppers about abandoned carts
1. Adobe Ecommerce Updated Cartfilter: active cart with items, phone on file
2. WATI - WhatsApp Team Inbox Send Template Messages
Use this template
WorkflowNo approval
Add new customers to the WhatsApp inbox
1. Adobe Ecommerce New Customer
2. WATI - WhatsApp Team Inbox Create Contact
Use this template

What Adobe Ecommerce and WATI - WhatsApp Team Inbox can do for each other

Adobe Ecommerce → WATI - WhatsApp Team Inbox

11 Adobe Ecommerce triggers can start actions in WATI - WhatsApp Team Inbox.

Adobe Ecommerce triggers, for example

New Cart
Updated Cart
New Coupon

WATI - WhatsApp Team Inbox actions, for example

Create Contact
Get Contact Details
Update Contact

WATI - WhatsApp Team Inbox → Adobe Ecommerce

WATI - WhatsApp Team Inbox has no triggers, so workflows run from Adobe Ecommerce to WATI - WhatsApp Team Inbox. You can still start a WATI - WhatsApp Team Inbox workflow on a schedule.

Build your own Adobe Ecommerce + WATI - WhatsApp Team Inbox workflow

Pick a trigger in Adobe Ecommerce and an action in WATI - WhatsApp Team Inbox. Konnectify opens with both already set.

When this happens inAdobe Ecommerce

Checked on a schedule

Do this inWATI - WhatsApp Team Inbox

Or start from:

Start free with this workflow

Konnectify opens with this trigger and action already set. Add steps, AI or approvals there.

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects Adobe Ecommerce (11 triggers, 42 actions) and WATI - WhatsApp Team Inbox (0 triggers, 17 actions) in workflows, AI workflows and AI agents.