Customer Support & Success
WATI - WhatsApp Team Inbox integration
Let workflows and AI agents act in WATI - WhatsApp Team Inbox, within the limits you set.
- 0 triggers
- 17 actions
- MCP server
WATI - WhatsApp Team Inbox triggers and actions
Every WATI - WhatsApp Team Inbox trigger and action you can use in Konnectify workflows and AI agents.
17 actions
- Action: Create Contact
Creates a new contact with their WhatsApp number, name, and optional custom parameters.
- Action: Get Contact Details
Fetches the full details of a contact using their Contact ID, Phone Number, or Channel:PhoneNumber.
- Action: Update Contact
Updates a contact's custom parameters using their Contact ID, Phone Number, or Channel:PhoneNumber.
- Action: Get Template Details
Fetches the full details of a WhatsApp message template using its unique Template ID.
- Action: Assign Contact to Teams
Assigns an existing contact to specified teams using their Contact ID, Phone Number, or Channel:PhoneNumber.
- Action: Send Text Message
Sends a direct text message to a contact via their ID or WhatsApp number.
- Action: Send File via URL
Sends a file via URL to a contact using their ID or WhatsApp number.
- Action: Send File Message
Uploads and sends a file document to a contact using their ID or WhatsApp number.
- Action: Get Media File by Message ID
Fetches the raw media file associated with a specific message and converts it to a Base64 string.
- Action: Update Conversation Status
Updates a conversation's status to open, solved, pending, or block using the target identifier.
- Action: Get Campaign Details
Fetches the full details of a campaign (broadcast) using its unique ID.
- Action: Assign Operator to Conversation
Assigns a team member (operator) to an active conversation using their email address.
- Action: Start Chatbot
Starts a specific chatbot flow for a targeted recipient.
- Action: Send Template Messages
Sends an approved WhatsApp template message to contacts. Supports single recipient or multiple via a stringified JSON array.
- Action: Schedule Template Messages
Sends an Scheduled WhatsApp template message to contacts. Supports single recipient or multiple via a stringified JSON array.
- Action: Send Interactive List Message
Sends an interactive menu list containing up to 10 options across sections.
Showing 12 of 17
Use WATI - WhatsApp Team Inbox in an AI agent
Add any WATI - WhatsApp Team Inbox action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.
Connect WATI - WhatsApp Team Inbox with other apps
See what you can automate between WATI - WhatsApp Team Inbox and another app, with workflows and AI agents.
Which app do you want to connect with WATI - WhatsApp Team Inbox?
WATI - WhatsApp Team InboxPick any of 201 apps to see what it can do with WATI - WhatsApp Team Inbox.
Popular with WATI - WhatsApp Team Inbox
WATI - WhatsApp Team Inbox and AI
Add AI steps to WATI - WhatsApp Team Inbox workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.WATI - WhatsApp Team Inbox + ChatGPT WATI - WhatsApp Team Inbox + Claude WATI - WhatsApp Team Inbox + Gemini
Use WATI - WhatsApp Team Inbox actions from Claude or ChatGPT
Expose the WATI - WhatsApp Team Inbox actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
Set up an MCP server
Connect WATI - WhatsApp Team Inbox and run your first workflow
Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.