Discord + Jira integration
Connect Discord and Jira
Run Discord and Jira together as workflows, AI workflows or AI agents, with approvals where you need them.
Or build your own Discord + Jira workflowDoes Konnectify connect Discord and Jira?
Yes.Konnectify connects Discord and Jira. Teams use it to turn bug reports posted in a Discord channel into Jira issues and to add follow-up messages to the right issue as comments. Workflows start from messages and mentions in Discord and act in Jira with steps like Create Issue.
What teams do with Discord and Jira
- WorkflowNo approval
Turn bug reports from your community into Jira issues
Discord New Message In Channelchannel: #bug-reports
Jira Create Issue
- AI workflowNo approval
Triage community feedback before it reaches the backlog
Discord New Message In Channelchannel: #feedback
- AI stepclassify as bug, feature request or question; write a summary
Jira Create Issuebugs and feature requests only
- WorkflowNo approval
Add follow-ups to the issue they mention
Discord New Message In Channelfilter: message contains an issue key
Jira Find Issue
Jira Add Comment to Issue
- WorkflowNo approval
Open a service request when someone tags support
Discord New Mentionuser: support bot
Jira Create Service Request
What Discord and Jira can do for each other
Discord → Jira
2 Discord triggers can start actions in Jira.
Discord triggers, for example
- New Message In Channel
- New Mention
Jira actions, for example
- Find Project
- Find Component
- Find User
Jira → Discord
Jira has no triggers, so workflows run from Discord to Jira. You can still start a Jira workflow on a schedule.
Build your own Discord + Jira workflow
Pick a trigger in Discord and an action in Jira. Konnectify opens with both already set.
Checked on a schedule
Konnectify opens with this trigger and action already set. Add steps, AI or approvals there.
When New Message In Channel happens in Discord, Konnectify will Find Project in Jira.
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