Can an AI agent update Jira?

Yes, when you add Jira actions to its tools. You can pin fields, limit values and require approval before it acts, and every action is recorded in the Event Logs.

Do I need to write code?

No. Pick a trigger and actions in the builder, or describe what you want and Copilot sets it up.

What if the Jira action I need isn't listed?

Call the Jira API from any REST API step. On the Enterprise plan, talk to us about adding it.

IT & Development

Jira integration

Let workflows and AI agents act in Jira, within the limits you set.

0 triggers
10 actions
MCP server

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Jira triggers and actions

Every Jira trigger and action you can use in Konnectify workflows and AI agents.

10 actions

Action: Find Project
Retrieves the details of a single project using its unique ID or key.
Action: Find Component
Retrieves the details of a single component using its unique ID.
Action: Find User
Retrieves the details of a single user using their Atlassian Account ID.
Action: Find Issue
Retrieves details of a Jira issue using its Issue ID or Key (e.g., PROJ-123).
Action: Add Comment to Issue
Posts a new comment to the specified Jira issue using the issue key or ID.
Action: Add Watcher to Issue
Adds a user as a watcher to the specified Jira issue using their Account ID.
Action: Move Issue to Sprint
Assigns a Jira issue to a sprint in a specified Agile board.
Action: Link Issue
Creates a link between two Jira issues, such as 'blocks', 'duplicates', or 'relates to'.
Action: Create Issue
Creates a new Jira issue with full support for dynamic fields, custom fields, and ADF-based rich text formatting.
Action: Create Service Request
Creates a service request in Jira Service Management using project and request type configuration.

Use Jira in an AI agent

Add any Jira action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

How AI agents work

Templates that use Jira

Ticket resolution agent
AI agent
Answers routine Zendesk tickets from your help centre, routes the rest and opens a Jira issue when it spots a bug.
approval before public repliesUse template Ticket resolution agent

Connect Jira with other apps

See what you can automate between Jira and another app, with workflows and AI agents.

Which app do you want to connect with Jira?

Jira

Pick any of 201 apps to see what it can do with Jira.

Popular with Jira

Jira and AI

Add AI steps to Jira workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.Jira + ChatGPT Jira + Claude Jira + Gemini
Use Jira actions from Claude or ChatGPT
Expose the Jira actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
Set up an MCP server

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to Jira with 0 triggers and 10 actions, which you can use in workflows, AI workflows and AI agents.

Connect Jira and run your first workflow

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