Manage Engine ServiceDesk Request Created to ChatGPT Create Chat (with Attachments)

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ChatGPT logo

How this workflow works

Step 1

Request Created•Manage Engine ServiceDesk

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Step 2

Create Chat (with Attachments)•ChatGPT

Sends a prompt to a ChatGPT model along with zero or more attachments — images, PDFs, or Office documents (DOCX/XLSX/PPTX) — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. All formats are normalized into a single Responses API request automatically, so no separate action is needed per input type.

Manage Engine ServiceDesk logo

Request Created

Manage Engine ServiceDesk

Trigger
ChatGPT logo

Create Chat (with Attachments)

ChatGPT

Action

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