Communication

WhatsApp Business Cloud integration

Start workflows and AI agents from WhatsApp Business Cloud events, and let agents act in WhatsApp Business Cloud within the limits you set.

WhatsApp Business Cloud triggers and actions

Every WhatsApp Business Cloud trigger and action you can use in Konnectify workflows and AI agents.

  • Trigger: New message Instant

    Creates a webhook subscription on Meta WhatsApp Cloud API and fires instantly for every inbound user message.

  • Action: Send a template

    Send a WhatsApp template message to a user.

  • Action: Send a message

    Send a WhatsApp message to a user.

Use WhatsApp Business Cloud in an AI agent

Add any WhatsApp Business Cloud action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

Templates that use WhatsApp Business Cloud

  • WhatsApp logo

    WhatsApp support agent

    AI agent

    Answers customer questions on WhatsApp from your docs and hands over to a person when it can't help.

  • Cliniko logoWhatsApp logo

    Cancellation rebooking

    AI agent

    When a patient cancels, finds the practitioner's next free slot and offers it on WhatsApp.

Connect WhatsApp Business Cloud with other apps

See what you can automate between WhatsApp Business Cloud and another app, with workflows and AI agents.

Which app do you want to connect with WhatsApp Business Cloud?

WhatsApp Business Cloud logoWhatsApp Business Cloud

Pick any of 201 apps to see what it can do with WhatsApp Business Cloud.

Popular with WhatsApp Business Cloud

WhatsApp Business Cloud and AI

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to WhatsApp Business Cloud with 1 trigger and 2 actions, which you can use in workflows, AI workflows and AI agents.

Connect WhatsApp Business Cloud and run your first workflow

Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.

Bring one process. See it running.

In a demo, we'll map one of your processes to a workflow, AI workflow or agent, using the apps you already run.