Can data move both ways between Acuity Scheduling and Microsoft Teams?

Workflows run from Acuity Scheduling to Microsoft Teams.

Can an AI agent act in Microsoft Teams when something happens in Acuity Scheduling, with my approval?

Yes. Add Microsoft Teams actions to an agent's tools and require approval before the steps you choose. Every action is recorded in the Event Logs.

What if the step I need isn't listed?

Call the Microsoft Teams API from any REST API step. On the Enterprise plan, talk to us about adding it.

Acuity Scheduling + Microsoft Teams integration

Connect Acuity Scheduling and Microsoft Teams

Run Acuity Scheduling and Microsoft Teams together as workflows, AI workflows or AI agents, with approvals where you need them.

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Or build your own Acuity Scheduling + Microsoft Teams workflow

Does Konnectify connect Acuity Scheduling and Microsoft Teams?

Yes.Konnectify connects Acuity Scheduling and Microsoft Teams. Teams use it to post new bookings to a channel and to flag cancellations so someone can refill the slot. Workflows start in Acuity and post to Teams channels or chats.

Tell the front desk about new bookings
Flag cancellations so the slot can be refilled
Warn the assigned staff member about a reschedule
Build your own Acuity Scheduling + Microsoft Teams workflow

What teams do with Acuity Scheduling and Microsoft Teams

WorkflowNo approval
Tell the front desk about new bookings
1. Acuity Scheduling Appointment Scheduled
2. Microsoft Teams Send Message to Channel
Use this template
WorkflowNo approval
Flag cancellations so the slot can be refilled
1. Acuity Scheduling Appointment Canceled
2. Microsoft Teams Send Message to Channel
Use this template
WorkflowNo approval
Warn the assigned staff member about a reschedule
1. Acuity Scheduling Appointment Rescheduled
2. Microsoft Teams Send Message to Chat
Use this template
WorkflowNo approval
Announce package and gift certificate sales
1. Acuity Scheduling Order Completed
2. Microsoft Teams Send Message to Channelsales channel
Use this template

What Acuity Scheduling and Microsoft Teams can do for each other

Acuity Scheduling → Microsoft Teams

5 Acuity Scheduling triggers can start actions in Microsoft Teams.

Acuity Scheduling triggers, for example

Appointment Scheduled
Appointment Rescheduled
Appointment Canceled

Microsoft Teams actions, for example

Create Team
Create Channel
Add Member to Team

Microsoft Teams → Acuity Scheduling

5 Microsoft Teams triggers can start actions in Acuity Scheduling.

Microsoft Teams triggers, for example

New Team Member
New Channel Created
New Message in Channel

Acuity Scheduling actions, for example

Create Appointment
Get Appointment
Update Appointment

Build your own Acuity Scheduling + Microsoft Teams workflow

Pick a trigger in Acuity Scheduling and an action in Microsoft Teams. Konnectify opens with both already set.

When this happens inAcuity Scheduling

Do this inMicrosoft Teams

Or start from:

Start free with this workflow

Konnectify opens with this trigger and action already set. Add steps, AI or approvals there.

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects Acuity Scheduling (5 triggers, 20 actions) and Microsoft Teams (5 triggers, 12 actions) in workflows, AI workflows and AI agents.