What can I automate with Salesforce Commerce?

Start a workflow or agent when New Product, Updated Product or New Order happens in Salesforce Commerce, then Create Or Update Product, Update Product or Delete Product, alongside 200+ other apps.

Can an AI agent update Salesforce Commerce?

Yes, when you add Salesforce Commerce actions to its tools. You can pin fields, limit values and require approval before it acts, and every action is recorded in the Event Logs.

Do I need to write code?

No. Pick a trigger and actions in the builder, or describe what you want and Copilot sets it up.

What if the Salesforce Commerce action I need isn't listed?

Call the Salesforce Commerce API from any REST API step. On the Enterprise plan, talk to us about adding it.

E-commerce & Inventory

Salesforce Commerce integration

Start workflows and AI agents from Salesforce Commerce events, and let agents act in Salesforce Commerce within the limits you set.

6 triggers
55 actions
MCP server

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Salesforce Commerce triggers and actions

Every Salesforce Commerce trigger and action you can use in Konnectify workflows and AI agents.

Trigger: New Product Checked on a schedule
Polls Salesforce B2C Commerce products by creationDate.
Trigger: Updated Product Checked on a schedule
Polls Salesforce B2C Commerce products by lastModified.
Trigger: New Order Checked on a schedule
Polls Salesforce B2C Commerce orders by creation date.
Trigger: Updated Order Checked on a schedule
Polls Salesforce B2C Commerce orders by last modified date.
Trigger: New Customer Checked on a schedule
Polls Salesforce B2C Commerce customers by creationDate within the selected customer list.
Trigger: Updated Customer Checked on a schedule
Polls Salesforce B2C Commerce customers by lastModified within the selected customer list.
Action: Create Or Update Product
Creates a product with the SCAPI Admin Products API.If the Product ID already exists, Salesforce overwrites it.
Action: Update Product
Updates supported fields on an existing product with the SCAPI Admin Products API.
Action: Delete Product
Permanently deletes a product from B2C Commerce.
Action: Get Product
Retrieves detailed information about a specific product.
Action: List Products
Lists products using the SCAPI Product Search endpoint.
Action: Create Product Option
Creates a local product option or binds a shared product option to a specified product.
Action: Update Product Option
Updates supported fields on an existing product option.
Action: Get Product Option
Reads a local or shared product option for a specified product.
Action: Delete Product Option
Deletes a local product option or unbinds a shared product option from the product.
Action: List Product Options
Lists product options for a specified product.
Action: Get Catalog
Retrieves details of a specific catalog.
Action: Update Catalog
Updates details of a specific catalog.
Action: Get Categories From Catalog
Retrieves all categories within a catalog.
Action: Get Category From Catalog
Retrieves details of a specific category within a catalog.
Action: Create Category In Catalog
Creates or updates a category within a Salesforce B2C Commerce catalog.
Action: Update Category In Catalog
Updates a specific category within a Salesforce B2C Commerce catalog.
Action: Delete Category From Catalog
Deletes a specific category from a Salesforce B2C Commerce catalog.
Action: Search Products Assigned To Category
Searches for product assignments in a specific catalog category.
Action: Get Assigned Product From Category
Retrieves a category product assignment.
Action: Assign Product To Category
Assigns a product to a catalog category.
Action: Update Product Category Assignment
Updates a product assignment in a catalog category.
Action: Unassign Product From Category
Removes a product assignment from a catalog category.
Action: Search Categories In Catalog
Searches for categories in a specific catalog.
Action: Search Catalogs
Searches for catalogs.
Action: Search Categories
Searches for categories within an organization.
Action: Create Or Update Product Inventory Record
Creates or replaces a product inventory record in an inventory list.
Action: Update Product Inventory Record
Updates a product inventory record with the specified information.
Action: Get Product Inventory Record
Gets a product inventory record from an inventory list.
Action: Delete Product Inventory Record
Deletes a product inventory record from an inventory list.
Action: Get Inventory List
Gets an inventory list by ID.
Action: Create Or Update Inventory List
Creates or replaces an inventory list.
Action: Update Inventory List
Updates an inventory list with the specified information.
Action: Delete Inventory List
Deletes an inventory list by ID.
Action: Create Coupon
Creates a coupon using the SCAPI Coupons API. If a coupon with the specified identifier already exists, Salesforce replaces it.
Action: Update Coupon
Updates a coupon with the specified information.
Action: Get Coupon
Returns coupon information for the specified coupon ID.
Action: Delete Coupon
Deletes a coupon with a specified ID.
Action: Get Coupon Codes
Gets the coupon codes for the given coupon. Codes may be masked if the user role does not have View_Coupon_Codes permission.
Action: Update Coupon Codes
Adds or deletes multiple codes to and from the supplied coupon.
Action: Coupons Search
Searches for coupons using the SCAPI Coupons search endpoint.
Action: Create Customer List
Creates a new customer in a specified customer list using the SCAPI Admin Customers API.
Action: Create Customer
Creates a new customer in a specified customer list using the customer number in the request path.
Action: Create Order
Creates an order with the SCAPI Admin Orders API.
Action: Update Order
Updates custom and supported fields on an existing order.
Action: Get Order
Retrieves detailed information about a specific order.
Action: List Orders
Lists orders using SCAPI Admin Orders filters and pagination.
Action: Update Order Confirmation Status
Updates the confirmation status for an order.
Action: Update Order Export Status
Updates the export status for an order.
Action: Update Order External Status
Updates the external status for an order.
Action: Update Order Payment Status
Updates the payment status for an order.
Action: Update Order Shipping Status
Updates the shipping status for an order.
Action: Update Order Status
Updates the order status.
Action: Update Order Shipping Address
Creates or replaces the shipping address for an order shipment.
Action: Update Order Payment Transaction
Updates the payment transaction for an order payment instrument.
Action: Update Order Payment Instrument
Updates custom fields on an order payment instrument.

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Use Salesforce Commerce in an AI agent

Add any Salesforce Commerce action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

How AI agents work

Connect Salesforce Commerce with other apps

See what you can automate between Salesforce Commerce and another app, with workflows and AI agents.

Which app do you want to connect with Salesforce Commerce?

Salesforce Commerce

Pick any of 201 apps to see what it can do with Salesforce Commerce.

Salesforce Commerce and AI

Add AI steps to Salesforce Commerce workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.Salesforce Commerce + ChatGPT Salesforce Commerce + Claude Salesforce Commerce + Gemini
Use Salesforce Commerce actions from Claude or ChatGPT
Expose the Salesforce Commerce actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
Set up an MCP server

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to Salesforce Commerce with 6 triggers and 55 actions, which you can use in workflows, AI workflows and AI agents.

Connect Salesforce Commerce and run your first workflow

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