IT & Development
Rootly integration
Start workflows and AI agents from Rootly events, and let agents act in Rootly within the limits you set.
Rootly triggers and actions
Every Rootly trigger and action you can use in Konnectify workflows and AI agents.
- Trigger: Incident Created
Fires whenever a new incident is created in Rootly.
- Trigger: Incident Updated
Fires whenever an existing incident is updated in Rootly.
- Trigger: Incident In Triage
Fires whenever the status of an incident changes to In Triage in Rootly.
- Trigger: Incident Mitigated
Fires whenever the status of an incident is changed to Mitigated in Rootly.
- Trigger: Incident Resolved
Fires whenever an incident is fully resolved in Rootly.
- Trigger: Incident Cancelled
Fires whenever an incident is cancelled or marked as a false alarm in Rootly.
- Trigger: Incident Deleted
Fires whenever an incident is permanently deleted from Rootly.
- Trigger: Alert Created
Fires whenever a new alert is created in Rootly.
- Action: Create Incident
Creates a new incident in Rootly with the specified attributes. Title is auto-generated if left blank.
- Action: Update Incident
Updates an existing incident in Rootly. Map the Incident ID and populate only the fields you wish to change.
- Action: Get Incident
Fetches details of a specific Rootly incident using its ID, with optional include parameters for expanded relational data.
- Action: List Incidents
Returns a paginated list of incidents based on specified filtering parameters.
- Action: Delete Incident
Permanently deletes an existing incident in Rootly using its unique ID.
- Action: Mitigate Incident
Updates the status of an incident to mitigated and logs the mitigation message.
- Action: Resolve Incident
Updates the status of an incident to resolved and logs the resolution message.
- Action: Cancel Incident
Updates the status of an incident to cancelled and logs the cancellation message.
- Action: In Triage Incident
Updates the status of an existing incident to 'in triage'.
- Action: Duplicate Incident
Updates the status of an incident to duplicate and logs the resolution message.
- Action: Restart Incident
Updates the status of an existing incident back to 'started' (restarted).
- Action: Detach from Parent Incident
Removes the parent-child relationship of a specific incident, making it a standalone incident.
- Action: Add Subscribers to Incident
Subscribes specific users to an incident using their User IDs.
- Action: Remove Subscribers from Incident
Unsubscribes specific users from an incident using their User IDs.
- Action: Assign Role to User
Assigns a defined incident role (e.g., Commander, Scribe) to a specific user for a given incident.
- Action: Unassign Role from User
Unassigns a previously assigned incident role (e.g., Commander, Scribe) from a specific user for a given incident.
- Action: Create Alert
Creates a new alert in Rootly with the specified attributes.
- Action: Update Alert
Updates an existing alert in Rootly. Map the Alert ID and populate only the fields you wish to change.
- Action: Get Alert
Fetches details of a specific Rootly alert using its ID, with optional include parameters for expanded relational data.
- Action: Resolve Alert
Resolves an alert and optionally resolves any incidents that are directly related to it.
- Action: Snooze Alert
Temporarily snoozes an alert for a specified number of minutes before it re-triggers.
- Action: Escalate Alert
Triggers an escalation for a specific alert using an Escalation Policy ID and level.
- Action: List Alerts
Returns a paginated list of alerts based on specified filtering parameters.
- Action: Attach Alerts to Incident
Links one or more existing alerts to a specific incident in Rootly.
- Action: List Incident Alerts
Fetches a list of all alerts currently attached to a specific Rootly incident.
- Action: Get Alert Receipt
Fetches details of a specific Rootly alert receipt using its unique ID.
- Action: Create Alert Event
Creates a new alert event (like a note) attached to a specific alert.
- Action: Update Alert Event
Updates an existing alert event. Note: Only alert events with kind='note' can be updated.
- Action: Get Alert Event
Fetches details of a specific Rootly alert event using its unique ID.
- Action: Delete Alert Event
Permanently deletes an existing alert event in Rootly using its unique ID.
- Action: List Alert Events
Returns a paginated list of events attached to a specific alert based on specified filtering parameters.
- Action: List All Alert Events
Returns a paginated list of all alert events across your organization based on specified filtering parameters.
- Action: Create Incident Event
Creates a new timeline event attached to a specific incident.
- Action: Update Incident Event
Updates the summary or visibility of an existing incident event.
- Action: Get Incident Event
Fetches details of a specific Rootly incident event using its unique ID.
- Action: Delete Incident Event
Permanently deletes an existing incident event in Rootly using its unique ID.
- Action: List Incident Events
Returns a paginated list of events (timeline) for a specific incident.
- Action: Create Action Item
Creates a new action item associated with an incident.
- Action: Update Action Item
Updates an existing action item in Rootly.
- Action: Get Action Item
Fetches details of a specific Rootly incident action item using its unique ID.
- Action: List Incident Action Items
Returns a paginated list of action items attached to a specific incident.
- Action: List All Action Items
Returns a paginated list of action items based on specified filtering parameters.
- Action: Create Service
Creates a new service in Rootly with the specified attributes.
- Action: Update Service
Updates an existing service in Rootly.
- Action: Get Service
Fetches details of a specific Rootly service using its unique ID.
- Action: Delete Service
Permanently deletes an existing service in Rootly using its unique ID.
- Action: List Services
Returns a paginated list of services in your organization based on specified filtering parameters.
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Use Rootly in an AI agent
Add any Rootly action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.
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