Customer Support & Success

Planhat integration

Start workflows and AI agents from Planhat events, and let agents act in Planhat within the limits you set.

Planhat triggers and actions

Every Planhat trigger and action you can use in Konnectify workflows and AI agents.

  • Trigger: Company Created

    This trigger fires whenever a new company is created.

  • Trigger: Company Updated

    This trigger fires whenever an existing company is modified.

  • Trigger: Conversation Created

    This trigger fires whenever a new conversation is created.

  • Trigger: Enduser Created

    This trigger fires whenever a new enduser is created.

  • Trigger: Enduser Updated

    This trigger fires whenever an existing enduser is modified.

  • Trigger: Invoice Created

    This trigger fires whenever a new invoice is created.

  • Action: Create Company

    Creates a new company (tenant) inside your Planhat workspace including dynamic custom fields.

  • Action: Update Company

    Updates an existing company inside your Planhat workspace. Provide the Company ID and the fields you wish to update.

  • Action: Get Company

    Fetches the full details of a specific company from your Planhat workspace using its unique ID.

  • Action: Delete Company

    Permanently deletes a company from your Planhat workspace using its unique ID.

  • Action: Create Churn

    Creates a new churn record associated with a company in your Planhat workspace.

  • Action: Update Churn

    Updates an existing churn record. Provide the Churn ID and the fields you wish to update.

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Use Planhat in an AI agent

Add any Planhat action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

Connect Planhat with other apps

See what you can automate between Planhat and another app, with workflows and AI agents.

Which app do you want to connect with Planhat?

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Pick any of 201 apps to see what it can do with Planhat.

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FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to Planhat with 14 triggers and 72 actions, which you can use in workflows, AI workflows and AI agents.

Connect Planhat and run your first workflow

Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.

Bring one process. See it running.

In a demo, we'll map one of your processes to a workflow, AI workflow or agent, using the apps you already run.