IT & Development

PagerDuty integration

Start workflows and AI agents from PagerDuty events, and let agents act in PagerDuty within the limits you set.

PagerDuty triggers and actions

Every PagerDuty trigger and action you can use in Konnectify workflows and AI agents.

  • Trigger: Incident Acknowledged

    Fires whenever an incident is acknowledged by a user in PagerDuty.

  • Trigger: Incident Resolved

    Fires whenever an active incident is resolved in PagerDuty.

  • Trigger: Incident Delegated

    Fires whenever an incident is delegated to another user in PagerDuty.

  • Trigger: Incident Escalated

    Fires whenever an incident is escalated in PagerDuty.

  • Trigger: Incident Reassigned

    Fires whenever an incident is reassigned in PagerDuty.

  • Trigger: Incident Reopened

    Fires whenever a previously resolved incident is reopened in PagerDuty.

  • Action: Create Incident

    Creates a new incident synchronously on a specified service. You can map priorities, escalation policies, and urgency.

  • Action: Update Incident

    Updates parameters of an existing incident, such as status, priority, urgency, or assigned service.

  • Action: Get Incident by ID

    Fetches detailed information about a PagerDuty incident using its unique ID.

  • Action: List Incidents

    Returns a paginated list of incidents based on specified filtering parameters.

  • Action: Update Custom Field Values

    Updates the custom field values of a specific incident based on its assigned incident type.

  • Action: Create a Note on an Incident

    Creates a new note on the specified PagerDuty incident. The user's email is required for the 'From' header.

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Use PagerDuty in an AI agent

Add any PagerDuty action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

Connect PagerDuty with other apps

See what you can automate between PagerDuty and another app, with workflows and AI agents.

Which app do you want to connect with PagerDuty?

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Pick any of 201 apps to see what it can do with PagerDuty.

PagerDuty and AI

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to PagerDuty with 30 triggers and 36 actions, which you can use in workflows, AI workflows and AI agents.

Connect PagerDuty and run your first workflow

Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.

Bring one process. See it running.

In a demo, we'll map one of your processes to a workflow, AI workflow or agent, using the apps you already run.