IT & Development
Opsgenie integration
Start workflows and AI agents from Opsgenie events, and let agents act in Opsgenie within the limits you set.
Opsgenie triggers and actions
Every Opsgenie trigger and action you can use in Konnectify workflows and AI agents.
- Trigger: New Alert Checked on a schedule
Polls for new alerts sorted by creation time.
- Trigger: Updated Alert Checked on a schedule
Polls for updated alerts sorted by update time.
- Trigger: New Incident Checked on a schedule
Polls for new incidents sorted by creation time.
- Trigger: Updated Incident Checked on a schedule
Polls for updated incidents sorted by update time.
- Trigger: New User Checked on a schedule
Polls for new users sorted by creation time.
- Action: Get Request Status
Track the async processing status of a prior incident write request.
- Action: Create Incident
Create a new incident.
- Action: Delete Incident
Permanently delete an incident.
- Action: Get Incident
Retrieve a specific incident's details.
- Action: List Incidents
List/search incidents with filtering, sorting, pagination.
- Action: Get Associated Alerts
Retrieve alert IDs associated with the incident.
- Action: Get Responder Alerts
Retrieve alert IDs tied to the incident's responders.
- Action: Close Incident
Close the incident once response is complete.
- Action: Resolve Incident
Mark the incident resolved while preserving history.
- Action: Reopen Incident
Reopen a resolved/closed incident.
- Action: Add Note
Add an investigation note to an incident.
- Action: Add Responder
Add a team/user responder to an incident.
- Action: Add Details
Add custom key/value properties to an incident.
- Action: Remove Details
Remove custom key/value properties from an incident.
- Action: Update Priority
Change incident priority (P1–P5).
- Action: Update Message
Update the incident's title/message.
- Action: Update Description
Update the incident's description.
- Action: List Incident Logs
Retrieve the incident's audit log/activity history.
- Action: List Incident Notes
Retrieve all notes added to the incident.
- Action: Create User
Create a new Opsgenie user.
- Action: Get User
Retrieve a specific user's details.
- Action: Update User
Partially update a user.
- Action: Delete User
Delete a user from Opsgenie.
- Action: List Users
List/search users with filtering, sorting, pagination.
- Action: List User Escalations
List escalation policies a user participates in.
- Action: List User Teams
List teams the user belongs to.
- Action: List Forwarding Rules
List a user's alert forwarding rules.
- Action: List User Schedules
List schedules the user participates in.
- Action: Create Team
Create a new team.
- Action: Get Team
Retrieve a specific team's details.
- Action: Update Team
Partially update a team (name, description, members).
- Action: Delete Team
Delete a team.
- Action: List Teams
Retrieve all teams (no pagination).
- Action: List Team Logs
Retrieve a team's audit log.
- Action: Get On-Calls
Retrieve current on-call participants for a schedule.
- Action: Get Next On-Calls
Retrieve upcoming on-call participants for a schedule.
- Action: Create Schedule
Create a new on-call schedule with rotations.
- Action: Get Schedule
Retrieve a specific schedule's details.
- Action: Update Schedule
Partially update a schedule.
- Action: Delete Schedule
Delete a schedule.
- Action: List Schedules
List all schedules.
- Action: Get Schedule Timeline
Retrieve the computed on-call timeline for a schedule.
- Action: Create Heartbeat
Create (add) a new heartbeat.
- Action: Get Heartbeat
Retrieve a specific heartbeat's configuration/status.
- Action: List Heartbeats
List all heartbeats.
- Action: Update Heartbeat
Partially update a heartbeat's configuration.
- Action: Delete Heartbeat
Delete a heartbeat.
- Action: Enable Heartbeat
Enable a disabled heartbeat.
- Action: Disable Heartbeat
Disable a heartbeat without deleting it.
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Use Opsgenie in an AI agent
Add any Opsgenie action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.
Connect Opsgenie with other apps
See what you can automate between Opsgenie and another app, with workflows and AI agents.
Which app do you want to connect with Opsgenie?
Pick any of 201 apps to see what it can do with Opsgenie.
Opsgenie and AI
Add AI steps to Opsgenie workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.Opsgenie + ChatGPT Opsgenie + Claude Opsgenie + Gemini
Use Opsgenie actions from Claude or ChatGPT
Expose the Opsgenie actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
Set up an MCP server
Connect Opsgenie and run your first workflow
Start on the Free plan with a 14-day trial of paid features, or book a demo and we'll build it with you.