Can an AI agent update Gong?

Yes, when you add Gong actions to its tools. You can pin fields, limit values and require approval before it acts, and every action is recorded in the Event Logs.

Do I need to write code?

No. Pick a trigger and actions in the builder, or describe what you want and Copilot sets it up.

What if the Gong action I need isn't listed?

Call the Gong API from any REST API step. On the Enterprise plan, talk to us about adding it.

Sales & CRM

Gong integration

Let workflows and AI agents act in Gong, within the limits you set.

0 triggers
35 actions
MCP server

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Gong triggers and actions

Every Gong trigger and action you can use in Konnectify workflows and AI agents.

35 actions

Action: Activity Aggregate
Retrieves aggregated activity metrics for users by date range.
Action: Activity Aggregate By Period
Retrieves aggregated user activity metrics grouped by calendar period.
Action: Activity Day By Day
Retrieves detailed user daily activity stats by date range.
Action: Activity Scorecards
Retrieves answered scorecards with filter options for call/review dates and review method.
Action: Interaction Stats
Retrieves people interaction metrics for users in a date range.
Action: List Calls
Retrieves calls from Gong by from/to datetime window.
Action: Get Call
Retrieves one Gong call using its call ID.
Action: Create Call
Creates a Gong call record before optional media upload.
Action: Create Call Media
Adds call media to an existing Gong call via /v2/calls/{id}/media multipart endpoint.
Action: Get Calls Extensive
Retrieves detailed call data with filter and content selector.
Action: Get Call Transcripts
Retrieves call transcript data from Gong.
Action: Get User
Retrieves one Gong user by ID.
Action: Get User Settings History
Retrieves the settings change history for a specific Gong user.
Action: Get Users Extensive
Retrieves users using the extensive users endpoint.
Action: Create Meeting
Creates a Gong meeting using /v2/meetings.
Action: Update Meeting
Updates meeting metadata using /v2/meetings/{meetingId}.
Action: Delete Meeting
Deletes a Gong meeting using /v2/meetings/{meetingId}.
Action: List Calls In Folder
Given a folderId, retrieves calls in that Gong library folder via /v2/library/folder-content.
Action: Get Library Folders
Retrieves public (non-private, non-archived) Gong library folders via /v2/library/folders.
Action: List Tasks
Retrieves tasks for the authorized context.
Action: Update Task
Updates an existing task by task ID.
Action: List Coaching
Retrieves coaching metrics from Gong.
Action: Ask Entity
Uses /v2/entities/ask-entity to answer a question using associated calls and emails.
Action: Get Entity Brief
Uses /v2/entities/get-brief to generate an AI brief for a CRM entity.
Action: Register Generic CRM Integration
Registers a Generic CRM integration using /v2/crm/integrations.
Action: Delete Generic CRM Integration
Deletes a Generic CRM integration using /v2/crm/integrations.
Action: Get Logs
Lists Gong logs in a specified time range using /v2/logs.
Action: List Flows
Returns company flows together with personal flows and shared flows for the specified flow owner email.
Action: List Flow Folders
Returns company flow folders together with personal/shared flow folders for the specified owner email.
Action: Assign Prospects To Flow
Assigns up to 100 CRM prospects (contacts/leads) to an Engage flow via /v2/flows/prospects/assign.
Action: Assign Prospects Bulk To Flow
Asynchronously submits a bulk assignment of prospects to a flow via /v2/flows/prospects/bulk-assignments.
Action: Get Bulk Prospect Assignment Result
Gets results of a bulk assignment of prospects to a flow via /v2/flows/prospects/bulk-assignments/{id}.
Action: Unassign Flows By CRM Prospect ID
Unassigns flow instances by CRM prospect ID via /v2/flows/prospects/unassign-flows-by-crm-id.
Action: Unassign Flows By Instance ID
Removes prospects from flow instances via /v2/flows/prospects/unassign-flows-by-instance-id.
Action: Upload CRM Entities
Uploads CRM entities to Gong using /v2/crm/entities. Input fields are rendered dynamically from /v2/crm/entity-schema.

Showing 12 of 35

Use Gong in an AI agent

Add any Gong action to an agent as a tool. The agent decides when to use it; you set the limits. Pin fields it can't change, limit fields to allowed values, and require approval before it acts. Every action is recorded in the Event Logs.

How AI agents work

Connect Gong with other apps

See what you can automate between Gong and another app, with workflows and AI agents.

Which app do you want to connect with Gong?

Gong

Pick any of 201 apps to see what it can do with Gong.

Gong and AI

Add AI steps to Gong workflows
Summarise, classify or draft with ChatGPT, Claude or Gemini inside a workflow.Gong + ChatGPT Gong + Claude Gong + Gemini
Use Gong actions from Claude or ChatGPT
Expose the Gong actions you choose to Claude, ChatGPT or another MCP client through an MCP server you control.
Set up an MCP server

FAQ

Got questions?

If you can't find what you're looking for, talk to our team.

Yes. Konnectify connects to Gong with 0 triggers and 35 actions, which you can use in workflows, AI workflows and AI agents.

Connect Gong and run your first workflow

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