Connect and Integrate
Slack with Intercom

Connect Slack to Intercom and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Slack and Intercom

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Select a trigger in Slack

Choose an event in Slack like “Channel Created,” to set off your automation.

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Automate an Action in Intercom

Connect your Intercom account and select an action like “Take action in Intercom” to make your work flow.

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Customize the Workflow

Build your Slack - Intercom automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Here's Some Easy Slack Automations
and Intercom Automations to Try!

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Create Freshdesk tickets from Slack messages

Take your work to the next level. Slack and Freshdesk make it happen!

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Summarize new Zendesk tickets and send updates in Slack using AI

Ready to boost productivity? Let Slack + Zendesk take over.

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Send Outlook calendar event updates in Slack

Take your work to the next level. Slack and Outlook make it happen!

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Send a ChatGPT generated email summary for new Outlook email as a Slack message

Focus on what matters. Slack + Outlook handle the rest!

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Forward Outlook emails to private Slack channels

Let Slack + Outlook handle the hard work while you take it easy.

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Generate AI-summaries via ChatGPT for new Outlook events and send them in Slack

Let Slack and Outlook handle the details—you focus on the big picture!

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Convert Salesforce Leads to new Intercom Users

Unlock a new level of ease. Intercom + Salesforce get it done for you.

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Generate Salesforce Contacts from new Intercom Users

Focus on what matters. Intercom + Salesforce handle the rest!

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Generate Freshdesk tickets from tagged Intercom users

Unlock a new level of ease. Intercom + Freshdesk get it done for you.

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Create Freshdesk tickets for new tags in Intercom conversations

Reimagine productivity with Intercom and Freshdesk in your toolkit.

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Generate Freshdesk tickets when Intercom users are tagged

Why wait? Intercom + Freshdesk bring efficiency to your day, every day.

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Generate Freshdesk tickets for tagged Intercom conversations

Make life easier! Intercom + Freshdesk smooth out your workflows.

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Generate Freshdesk tickets for tagged leads in Intercom

Make life easier! Intercom + Freshdesk smooth out your workflows.

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About Slack

Slack by Salesforce is a cloud-based team messaging platform designed for efficient communication and collaboration. It organizes conversations into channels, supports file sharing, and integrates with popular tools like Google Drive and Office 365. Ideal for remote teams, Slack boosts productivity with its real-time messaging, video calls, slackbots and customizable workflows.
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About Intercom

Intercom is a live-chat model customer service platform using AI, chatbot automation, and messaging to manage support, sales, and customer engagement. Via live chat, it resolves queries, and engages with customers across various channels with an omnichannel approach that keeps all customer interactions in one place.
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