Connect and Integrate
Jira with Intercom

Connect Jira to Intercom and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Jira and Intercom

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Select a trigger in Jira

Choose an event in Jira like “Sprint Started,” to set off your automation.

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Automate an Action in Intercom

Connect your Intercom account and select an action like “Take action in Intercom” to make your work flow.

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Customize the Workflow

Build your Jira - Intercom automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Jira and Intercom
to Automate these Workflows

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Update Salesforce records with new Jira issues

Jira and Salesforce together? That’s how you get more done, faster.

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Create Salesforce records from updated Jira issues

Why struggle? Jira + Salesforce make every task easier to manage.

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Generate Salesforce leads from new Jira issues

Let Jira and Salesforce handle the details—you focus on the big picture!

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Convert Salesforce Leads to new Intercom Users

Unlock a new level of ease. Intercom + Salesforce get it done for you.

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Generate Salesforce Contacts from new Intercom Users

Focus on what matters. Intercom + Salesforce handle the rest!

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Generate Freshdesk tickets from tagged Intercom users

Unlock a new level of ease. Intercom + Freshdesk get it done for you.

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Create Freshdesk tickets for new tags in Intercom conversations

Reimagine productivity with Intercom and Freshdesk in your toolkit.

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Generate Freshdesk tickets when Intercom users are tagged

Why wait? Intercom + Freshdesk bring efficiency to your day, every day.

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Generate Freshdesk tickets for tagged Intercom conversations

Make life easier! Intercom + Freshdesk smooth out your workflows.

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Generate Freshdesk tickets for tagged leads in Intercom

Make life easier! Intercom + Freshdesk smooth out your workflows.

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About Jira

Jira is a project management tool developed by Atlassian to help track issues, manage workflows, and support agile methodologies. Teams use it for task planning, collaboration, and progress tracking. Jira also conveniently integrates with many commonly used apps in software development, IT, and business operations.
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About Intercom

Intercom is a live-chat model customer service platform using AI, chatbot automation, and messaging to manage support, sales, and customer engagement. Via live chat, it resolves queries, and engages with customers across various channels with an omnichannel approach that keeps all customer interactions in one place.
Learn more