Slack New Message In Public Channel to Zendesk Update Ticket

Slack
Zendesk

How this workflow works

Step 1

New Message In Public Channel•Slack

Slack Events API webhook trigger for message.channels events.

Step 2

Update Ticket•Zendesk

Updates an existing support ticket details, comments, or custom fields.

Slack

New Message In Public Channel

Slack

Trigger
Zendesk

Update Ticket

Zendesk

Action

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Slack New Message In Public Channel to Zendesk Update Ticket | Konnectify