Slack New Message In Public Channel to Zendesk Add Tags to Ticket

Slack
Zendesk

How this workflow works

Step 1

New Message In Public Channel•Slack

Slack Events API webhook trigger for message.channels events.

Step 2

Add Tags to Ticket•Zendesk

Add one or more tags to an existing Zendesk ticket without removing existing tags.

Slack

New Message In Public Channel

Slack

Trigger
Zendesk

Add Tags to Ticket

Zendesk

Action

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Slack New Message In Public Channel to Zendesk Add Tags to Ticket | Konnectify