Slack New Message In Public Channel to Zendesk Add Comment to Ticket

Slack
Zendesk

How this workflow works

Step 1

New Message In Public Channel•Slack

Slack Events API webhook trigger for message.channels events.

Step 2

Add Comment to Ticket•Zendesk

Adds a public reply or internal note to a Zendesk ticket.

Slack

New Message In Public Channel

Slack

Trigger
Zendesk

Add Comment to Ticket

Zendesk

Action

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Slack New Message In Public Channel to Zendesk Add Comment to Ticket | Konnectify