Connect and Integrate
Outlook with Freshdesk

Connect Outlook to Freshdesk and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Outlook and Freshdesk

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Select a trigger in Outlook

Choose an event in Outlook like “Task Added,” to set off your automation.

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Automate an Action in Freshdesk

Connect your Freshdesk account and select an action like “Close Ticket” to make your work flow.

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Customize the Workflow

Build your Outlook - Freshdesk automations the way you want with an easy-to-use workflow builder tools that suits your needs.

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About Outlook

Microsoft Outlook is a robust email and calendar management tool that integrates with Microsoft 365. It lets users to send and receive emails, schedule meetings, track tasks, and manage contacts. With features like offline access, task tracking, and integration with the entire Microsoft apps ecosystem, Outlook is ideal for personal and professional communication to stay organized across teams.
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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
Learn more