Connect and Integrate
Jira with Freshservice

Connect Jira to Freshservice and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Jira and Freshservice

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Select a trigger in Jira

Choose an event in Jira like “Sprint Started,” to set off your automation.

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Automate an Action in Freshservice

Connect your Freshservice account and select an action like “Take action in Freshservice” to make your work flow.

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Customize the Workflow

Build your Jira - Freshservice automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Jira and Freshservice
to Automate these Workflows

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Update Salesforce records when Jira issues are updated

Say goodbye to manual work. Jira + Salesforce have you covered!

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Update Salesforce records with Jira issue updates

Get more done with Jira & Salesforce—they’re a perfect match!

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Add Salesforce records from new Jira issues

Say hello to effortless productivity with Jira and Salesforce!

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Transfer tickets from Freshdesk to Freshservice

Freshservice and Freshdesk give you time back—automate your busywork.

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Send Freshdesk tickets to Freshservice

Say hello to effortless productivity with Freshservice and Freshdesk!

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About Jira

Jira is a project management tool developed by Atlassian to help track issues, manage workflows, and support agile methodologies. Teams use it for task planning, collaboration, and progress tracking. Jira also conveniently integrates with many commonly used apps in software development, IT, and business operations.
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About Freshservice

Freshservice is a cloud-based IT service management (ITSM) tool designed to streamline IT operations. It offers AI-powered automation, ticket management, and integrations with over 1,000 apps to reduce downtime, improve service delivery, and manage IT assets efficiently. It follows ITIL best practices, making it suitable for improving service management across teams.
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