Connect and Integrate
Freshdesk with Vitally

Connect Freshdesk to Vitally and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshdesk and Vitally

Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

Automate an Action in Vitally

Connect your Vitally account and select an action like “Take action in Vitally” to make your work flow.

Customize the Workflow

Build your Freshdesk - Vitally automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshdesk and Vitally
to Automate these Workflows

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Convert Teams chats to Freshdesk tickets

Freshdesk and Microsoft Teams together? That’s how you get more done, faster.

Send Gmail emailss for new Freshdesk tickets

Work smarter, not harder—Freshdesk + Gmail streamline every task.

Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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Connect Freshdesk and Vitally

About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.

About Vitally

Vitally is a customer success platform for B2B SaaS companies that smoothly aggregates customer data into 360° profiles for real-time insights, health scoring, and workflow automations to detect churn risks and engage accounts. Vitally also supports collaboration with dedicated workspaces and integrates with tools like Salesforce and other CRMs to streamline customer success and drive up customer retention.