Attention New Conversation to Manage Engine ServiceDesk Update Request

Attention
Manage Engine ServiceDesk

How this workflow works

Step 1

New Conversation•Attention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Update Request•Manage Engine ServiceDesk

Updates an existing request in ServiceDesk Plus. You only need to provide the fields you want to change.

Attention

New Conversation

Attention

Trigger
Manage Engine ServiceDesk

Update Request

Manage Engine ServiceDesk

Action

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