New Conversation Delete Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.
Attention New Conversation to ServiceDesk Manage Engine Add Notes to Request
How this workflow works
Step 1
New Conversation•Attention
Polls the optimized conversation list endpoint and uses attributes.createdAt.
Step 2
Add Notes to Request•ServiceDesk Manage Engine
Adds a new note to a specific request in ServiceDesk Plus.
New Conversation
Attention
Add Notes to Request
ServiceDesk Manage Engine
Connect Attention + ServiceDesk Manage Engine to Automate these Workflows
New Conversation Get Request by ID
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation List Requests
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Add Notes to Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Update Request Note
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Get Request Note
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Delete Request Note
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation List Request Notes
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Scorecard Delete Request
Polls scorecards and uses createdAt when returned by the API.
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