Attention New Conversation to Gainsight Customer Success Upsert Relationship

Attention
Gainsight Customer Success

How this workflow works

Step 1

New ConversationAttention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Upsert RelationshipGainsight Customer Success

Finds a Relationship using an identifier and updates it. If it is not found, a new Relationship is created.

Attention

New Conversation

Attention

Trigger
Gainsight Customer Success

Upsert Relationship

Gainsight Customer Success

Action

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