Attention New Conversation to Gainsight Customer Success Update Relationship

Attention
Gainsight Customer Success

How this workflow works

Step 1

New ConversationAttention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Update RelationshipGainsight Customer Success

Updates existing relationship records in Gainsight. You must specify the Identifier Key (like 'Gsid' or 'Name') to match the records.

Attention

New Conversation

Attention

Trigger
Gainsight Customer Success

Update Relationship

Gainsight Customer Success

Action

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