Connect and Integrate
Salesforce with Freshdesk

Connect Salesforce to Freshdesk and watch how much smoother your workflows can become with automation.

Easy Steps to Connect
Salesforce and Freshdesk

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Select a trigger in Salesforce

Choose an event in Salesforce like “Opportunity Closed Won,” to set off your automation.

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Automate an Action in Freshdesk

Connect your Freshdesk account and select an action like “Send Ticket Update Notification” to make your work flow.

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Customize the Workflow

Build your Salesforce - Freshdesk automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Salesforce and Freshdesk
to Automate these Workflows

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Add new HubSpot companies in Salesforce as records

Ready to boost productivity? Let Salesforce + HubSpot take over.

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Create HubSpot contacts from Salesforce outbound messages

Salesforce + HubSpot: A duo that makes your tasks feel effortless!

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Convert new HubSpot companies into Salesforce campaign leads

Take your work to the next level. Salesforce and HubSpot make it happen!

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Convert HubSpot deals to Freshdesk tickets

Double the efficiency—Freshdesk + HubSpot team up for your success.

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Send emails via Gmail for new Freshdesk tickets

Reimagine productivity with Freshdesk and Gmail in your toolkit.

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Update ActiveCampaign contacts from new Freshdesk contacts

Freshdesk + ActiveCampaign: A duo that makes your tasks feel effortless!

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Send SMS alerts via Twilio for new Freshdesk tickets

Take your work to the next level. Freshdesk and Twilio make it happen!

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Create ActiveCampaign contacts from Freshdesk tickets

Why wait? Freshdesk + ActiveCampaign bring efficiency to your day, every day.

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Log Stripe payments as notes in Freshdesk tickets

Transform your workflow with Freshdesk & Stripe leading the way.

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Address Shopify abandoned carts with Freshdesk tickets

Reimagine productivity with Freshdesk and Shopify in your toolkit.

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Sync Freshsales accounts to Freshdesk companies

Put your workflow on autopilot. Freshdesk + Freshsales are here to help!

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Log new HubSpot contacts as notes in Freshdesk tickets

Make life easier! Freshdesk + HubSpot smooth out your workflows.

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Document new Pipedrive leads as Freshdesk ticket notes

Work smarter, not harder—Freshdesk + Pipedrive streamline every task.

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Convert Pipedrive leads into Freshdesk companies

Get more done with Freshdesk & Pipedrive—they’re a perfect match!

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Address updates in Dynamics 365 CRM with Freshdesk tickets

Double the efficiency—Freshdesk + Dynamics 365 team up for your success.

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Convert Wufoo submissions to Freshdesk tickets

Work smarter, not harder—Freshdesk + Wufoo streamline every task.

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Create Trello cards for Freshdesk tickets

Make life easier! Freshdesk + Trello smooth out your workflows.

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Create HubSpot tickets from Freshdesk tickets

Take your work to the next level. Freshdesk and HubSpot make it happen!

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Convert Teams chats to Freshdesk tickets

Freshdesk and Microsoft Teams together? That’s how you get more done, faster.

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Send Gmail emailss for new Freshdesk tickets

Work smarter, not harder—Freshdesk + Gmail streamline every task.

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Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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Log Gravity Forms submissions as Freshdesk tickets

Freshdesk and Gravity Forms together? That’s how you get more done, faster.

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Log ClickUp task updates as Freshdesk tickets

Say goodbye to manual work. Freshdesk + ClickUp have you covered!

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Create columns in Google Sheets for new Freshdesk contacts

Say goodbye to manual work. Freshdesk + Google Sheets have you covered!

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Create or update contacts in ActiveCampaign for Freshdesk contacts

Unlock a new level of ease. Freshdesk + ActiveCampaign get it done for you.

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Log Stripe payments and add notes to Freshdesk tickets

Freshdesk and Stripe give you time back—automate your busywork.

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Update ActiveCampaign contacts from Freshdesk tickets

Freshdesk and ActiveCampaign—because your workflow deserves an upgrade.

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Convert Google Sheets rows into Freshdesk contacts

Reimagine productivity with Freshdesk and Google Sheets in your toolkit.

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Log new Intercom conversations as Freshdesk tickets

Let Freshdesk + Intercom handle the hard work while you take it easy.

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Add new Marketo leads as companies in Freshdesk

Double the efficiency—Freshdesk + Marketo team up for your success.

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Add new Jira issues from Freshdesk ticket notes

Put your workflow on autopilot. Freshdesk + Jira are here to help!

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Send email on Outlook for new Freshdesk ticket notes

Freshdesk & Outlook working together means less stress, more success.

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About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that helps businesses streamline sales, service, marketing, and commerce operations. It helps teams to manage customer interactions, automate workflows, and build custom apps on the Salesforce Lightning platform. With AI-powered tools like Salesforce Einstein, it is a popular CRM that supports data-driven decisions, making it ideal for businesses of all sizes.
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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
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