Connect and Integrate
Freshdesk with Zoho CRM

Connect Freshdesk to Zoho CRM and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Freshdesk and Zoho CRM

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Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

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Automate an Action in Zoho CRM

Connect your Zoho CRM account and select an action like “Take action in Zoho CRM” to make your work flow.

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Customize the Workflow

Build your Freshdesk - Zoho CRM automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshdesk and Zoho CRM
to Automate these Workflows

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Convert Teams chats to Freshdesk tickets

Freshdesk and Microsoft Teams together? That’s how you get more done, faster.

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Send Gmail emailss for new Freshdesk tickets

Work smarter, not harder—Freshdesk + Gmail streamline every task.

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Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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Update Salesforce Records from Zoho CRM Module Changes

Focus on what matters. Zoho CRM + Salesforce handle the rest!

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Update Freshdesk tickets with new Zoho CRM contact notes

Discover how Zoho CRM and Freshdesk can simplify everything you do.

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Update Freshdesk tickets with notes from new or updated Zoho CRM contacts

Why struggle? Zoho CRM + Freshdesk make every task easier to manage.

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Log detailed notes in Freshdesk for new Zoho CRM contacts

Zoho CRM and Freshdesk—because your workflow deserves an upgrade.

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Create Zoho invoices from Zoho CRM purchase orders

Discover how Zoho CRM and Zoho invoice can simplify everything you do.

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Create Zoho Desk accounts from updated Zoho CRM contacts

Zoho CRM + Zoho Desk: A duo that makes your tasks feel effortless!

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Update Zendesk ticket comments from Zoho CRM entries

Zoho CRM & Zendesk working together means less stress, more success.

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Create Zendesk tickets from new or updated Zoho CRM entries

Zoho CRM and Zendesk—because your workflow deserves an upgrade.

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Add comments to Zendesk tickets from Zoho CRM entries

Zoho CRM and Zendesk—because your workflow deserves an upgrade.

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Create Zendesk tickets for new Zoho CRM leads

Say goodbye to manual work. Zoho CRM + Zendesk have you covered!

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Create Zendesk users from Zoho CRM entries

Work smarter, not harder—Zoho CRM + Zendesk streamline every task.

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Create Zendesk tickets for new Zoho CRM contacts

Get more done with Zoho CRM & Zendesk—they’re a perfect match!

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Create Xero bills from updated Zoho CRM entries

Work smarter, not harder—Zoho CRM + Xero streamline every task.

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Create and email sales invoices in Xero from Zoho CRM entries

Unlock a new level of ease. Zoho CRM + Xero get it done for you.

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Update Xero contacts for new Zoho CRM contacts

Zoho CRM and Xero—because your workflow deserves an upgrade.

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Create bills in Xero from updated Zoho CRM entries

Why wait? Zoho CRM + Xero bring efficiency to your day, every day.

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Update Xero contacts from new Zoho CRM entries

Why wait? Zoho CRM + Xero bring efficiency to your day, every day.

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Create Xero contacts from updated Zoho CRM entries

Take your work to the next level. Zoho CRM and Xero make it happen!

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Create Wufoo entries from new Zoho CRM leads

Zoho CRM and Wufoo—because your workflow deserves an upgrade.

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Send SMS notifications in Twilio for new leads in Zoho CRM

Take your work to the next level. Zoho CRM and Twilio make it happen!

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Make calls in Twilio for updated Zoho CRM module entries

Ready to boost productivity? Let Zoho CRM + Twilio take over.

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Make calls in Twilio for new Zoho CRM module entries

Why struggle? Zoho CRM + Twilio make every task easier to manage.

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Add new Twilio recordings to Zoho CRM as module entries

Let Zoho CRM and Twilio handle the details—you focus on the big picture!

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Make phone call in Twilio for updated Zoho CRM contacts

Make life easier! Zoho CRM + Twilio smooth out your workflows.

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Send Twilio SMS messages for new Zoho CRM calls

Unlock a new level of ease. Zoho CRM + Twilio get it done for you.

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Create Trello cards for new Zoho CRM module entries

Zoho CRM and Trello together? That’s how you get more done, faster.

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Create Trello cards for new Zoho CRM leads

Focus on what matters. Zoho CRM + Trello handle the rest!

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Create Trello cards for new Zoho CRM contacts

Transform your workflow with Zoho CRM & Trello leading the way.

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Create Trello cards for updated Zoho CRM contacts

Take your work to the next level. Zoho CRM and Trello make it happen!

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Create Trello cards for new Zoho CRM tasks

Double the efficiency—Zoho CRM + Trello team up for your success.

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Create Trello boards for new Zoho CRM leads

Say hello to effortless productivity with Zoho CRM and Trello!

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Add Stripe customers to Zoho CRM as module entries

Let Zoho CRM and Stripe handle the details—you focus on the big picture!

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Create Stripe customers from new Zoho CRM entries

Unlock a new level of ease. Zoho CRM + Stripe get it done for you.

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Create Stripe customers from new Zoho CRM module entries

Why struggle? Zoho CRM + Stripe make every task easier to manage.

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Create Stripe subscriptions for new Zoho CRM leads

Transform your workflow with Zoho CRM & Stripe leading the way.

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Create Stripe customers from updated Zoho CRM contacts

Transform your workflow with Zoho CRM & Stripe leading the way.

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Create Stripe customers from new Zoho CRM contacts

Zoho CRM and Stripe give you time back—automate your busywork.

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Create Stripe payment links for new Zoho CRM module entries

Why struggle? Zoho CRM + Stripe make every task easier to manage.

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Freshdesk
Zoho CRM

About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
Learn more

About Zoho CRM

Zoho CRM is a cloud-based platform that streamlines sales, marketing, and customer support processes. It offers customizable tools like lead management, sales automation, and AI-powered insights. Ideal for businesses of all sizes, Zoho CRM helps enhance productivity, improve customer engagement, and drive informed decisions while integrating seamlessly with other apps.
Learn more