Connect and Integrate
Freshdesk with MoEngage

Connect Freshdesk to MoEngage and watch how much smoother your workflows can become with automation.

Easy Steps to Connect
Freshdesk and MoEngage

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Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

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Automate an Action in MoEngage

Connect your MoEngage account and select an action like “Take action in MoEngage” to make your work flow.

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Customize the Workflow

Build your Freshdesk - MoEngage automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Freshdesk and MoEngage
to Automate these Workflows

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Create Outlook contacts from Jotform submissions

Reimagine productivity with Freshdesk and Monday CRM in your toolkit.

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Send Gmail emailss for new Freshdesk tickets

Work smarter, not harder—Freshdesk + Gmail streamline every task.

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Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
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About MoEngage

MoEngage is an AI-powered customer engagement platform for marketers and product managers to create hyper-personalized cross-channel customer experiences. It gives real-time data, has customer journey orchestration, as well as multichannel communication through email, SMS, mobile push for wide customer outreach.
Learn more