Connect and Integrate
Freshdesk with Freshsales

Connect Freshdesk to Freshsales and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Freshdesk and Freshsales

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Select a trigger in Freshdesk

Choose an event in Freshdesk like “Ticket Status Updated,” to set off your automation.

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Automate an Action in Freshsales

Connect your Freshsales account and select an action like “Take action in Freshsales” to make your work flow.

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Customize the Workflow

Build your Freshdesk - Freshsales automations the way you want with an easy-to-use workflow builder tools that suits your needs.

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to Automate these Workflows

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Convert Teams chats to Freshdesk tickets

Freshdesk and Microsoft Teams together? That’s how you get more done, faster.

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Send Gmail emailss for new Freshdesk tickets

Work smarter, not harder—Freshdesk + Gmail streamline every task.

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Send Twilio SMS for new Freshdesk tickets

Let Freshdesk and Twilio handle the details—you focus on the big picture!

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Send Slack channel messages about new Freshsales deals

Freshsales and Slack together? That’s how you get more done, faster.

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Sync Gravity Forms submissions to Freshsales contacts

Let Freshsales + Gravity Forms handle the hard work while you take it easy.

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Import Google Sheets data as leads in Freshsales

Freshsales + Google Sheets: A duo that makes your tasks feel effortless!

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Convert Google Forms entries into Freshsales leads

Freshsales and Google Forms together? That’s how you get more done, faster.

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Send welcome emails via Gmail for Freshsales leads

Freshsales and Gmail give you time back—automate your busywork.

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Turn WPForms entries into Freshsales leads

Let Freshsales + WPForms handle the hard work while you take it easy.

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Convert Mailchimp subscribers to Freshsales leads

Freshsales and Mailchimp—because your workflow deserves an upgrade.

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Sync new HubSpot companies to Freshsales contacts

Why wait? Freshsales + HubSpot bring efficiency to your day, every day.

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Transfer new HubSpot contacts as Freshsales leads

Let Freshsales and HubSpot handle the details—you focus on the big picture!

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Convert ActiveCampaign updates to Freshsales leads

Why wait? Freshsales + ActiveCampaign bring efficiency to your day, every day.

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Create companies in Freshdesk from Freshsales accounts

Freshsales & Freshdesk working together means less stress, more success.

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Create Freshdesk companies from Freshsales Suite contacts

Double the efficiency—Freshsales + Freshdesk team up for your success.

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Register Zoom attendees from Freshsales Suite contacts

Unlock a new level of ease. Freshsales + Zoom get it done for you.

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Schedule Zoom meetings for Freshsales Suite contacts

Transform your workflow with Freshsales & Zoom leading the way.

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About Freshdesk

Freshdesk is a cloud-based customer support software to manage and streamline customer inquiries through a ticketing system. It has features such as workflow automation, multi-channel support, and analytics to improve agent efficiency and customer satisfaction. Freshdesk allows teams to handle tickets across email, chat, phone, and social media platforms, making it a versatile help desk solution.
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About Freshsales

Freshsales is a customer relationship management software by Freshworks that automates repetitive tasks and supports multi-channel communication for sales and marketing. It helps sales teams close more deals with a 360-degree view of customer journeys covering lead generation, sales automation, customer engagement, and analytics to help sales teams.
Learn more