New Ticket Created Create Message
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
Zendesk New Organization Created to Claude Create Message (with Attachments)
How this workflow works
Step 1
New Organization Created•Zendesk
Polls for new organizations created in Zendesk (Optimized: Fetches newest first).
Step 2
Create Message (with Attachments)•Claude
Sends a prompt to a Claude model along with zero or more attachments — images (PNG/JPEG/GIF/WEBP), PDFs, or plain text/CSV/JSON/Markdown files — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. Attachments are normalized into Claude's Messages API content blocks automatically. Claude's API does not accept Word/Excel/PowerPoint files directly; convert these to PDF first.
New Organization Created
Zendesk
Create Message (with Attachments)
Claude
Connect Zendesk + Claude to Automate these Workflows
New Ticket Created Create Message (with Attachments)
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
Ticket Updated Create Message
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
Ticket Updated Create Message (with Attachments)
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
New Organization Created Create Message
Polls for new organizations created in Zendesk (Optimized: Fetches newest first).
New Organization Created Create Message (with Attachments)
Polls for new organizations created in Zendesk (Optimized: Fetches newest first).
Organization Updated Create Message
Polls for updated organizations in Zendesk (Optimized: Fetches newest first).
Organization Updated Create Message (with Attachments)
Polls for updated organizations in Zendesk (Optimized: Fetches newest first).
New User Created Create Message
Polls for new users created in Zendesk (Optimized: Fetches newest first).
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