Manage Engine ServiceDesk Request Created to Salesforce Get Article

Manage Engine ServiceDesk
Salesforce

How this workflow works

Step 1

Request Created•Manage Engine ServiceDesk

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Step 2

Get Article•Salesforce

Retrieves a Salesforce Knowledge article by article ID and includes related attachments.

Manage Engine ServiceDesk

Request Created

Manage Engine ServiceDesk

Trigger
Salesforce

Get Article

Salesforce

Action

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Manage Engine ServiceDesk Request Created to Salesforce Get Article | Konnectify