Adobe Ecommerce Beta New Cart to Manage Engine ServiceDesk Add Notes to Request

Adobe Ecommerce Beta
Manage Engine ServiceDesk

How this workflow works

Step 1

New Cart•Adobe Ecommerce Beta

Polls Magento carts whose created_at falls inside the polling window.

Step 2

Add Notes to Request•Manage Engine ServiceDesk

Adds a new note to a specific request in ServiceDesk Plus.

Adobe Ecommerce Beta

New Cart

Adobe Ecommerce Beta

Trigger
Manage Engine ServiceDesk

Add Notes to Request

Manage Engine ServiceDesk

Action

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Adobe Ecommerce Beta New Cart to Manage Engine ServiceDesk Add Notes to Request | Konnectify