Freshservice New Custom Record to ChatGPT Create Chat (with Attachments)

Freshservice
ChatGPT

How this workflow works

Step 1

New Custom Record•Freshservice

Polls for newly created records in the selected Freshservice Custom Object.

Step 2

Create Chat (with Attachments)•ChatGPT

Sends a prompt to a ChatGPT model along with zero or more attachments — images, PDFs, or Office documents (DOCX/XLSX/PPTX) — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. All formats are normalized into a single Responses API request automatically, so no separate action is needed per input type.

Freshservice

New Custom Record

Freshservice

Trigger
ChatGPT

Create Chat (with Attachments)

ChatGPT

Action

Your pipeline isn't going to build itself

Deploy your first AI agent today — free, no credit card required. See results in your first session.

14-day free trial · Setup under 30 min · Cancel anytime