Attention New Conversation to ServiceNow Search Record By Key Value

Attention
ServiceNow

How this workflow works

Step 1

New Conversation•Attention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

Search Record By Key Value•ServiceNow

Search ServiceNow records in the selected table by choosing a field key and entering its value.

Attention

New Conversation

Attention

Trigger
ServiceNow

Search Record By Key Value

ServiceNow

Action

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Attention New Conversation to ServiceNow Search Record By Key Value | Konnectify