Attention New Conversation to Halo ITSM List Agents

Attention
Halo ITSM

How this workflow works

Step 1

New ConversationAttention

Polls the optimized conversation list endpoint and uses attributes.createdAt.

Step 2

List AgentsHalo ITSM

Fetches an array of agents from Halo ITSM based on specific query parameters.

Attention

New Conversation

Attention

Trigger
Halo ITSM

List Agents

Halo ITSM

Action

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