Acuity Scheduling Appointment Scheduled to Manage Engine ServiceDesk Add Notes to Request

Acuity Scheduling
Manage Engine ServiceDesk

How this workflow works

Step 1

Appointment Scheduled•Acuity Scheduling

Fires when a client books a new appointment. Does not trigger on reschedules.

Step 2

Add Notes to Request•Manage Engine ServiceDesk

Adds a new note to a specific request in ServiceDesk Plus.

Acuity Scheduling

Appointment Scheduled

Acuity Scheduling

Trigger
Manage Engine ServiceDesk

Add Notes to Request

Manage Engine ServiceDesk

Action

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