Acuity Scheduling Appointment Changed to Factors Get Account Journey

Acuity Scheduling
Factors

How this workflow works

Step 1

Appointment Changed•Acuity Scheduling

Fires on any change to an appointment — including scheduling, rescheduling, cancellation, and form field updates. Note: enabling this alongside specific event triggers may cause duplicate deliveries.

Step 2

Get Account Journey•Factors

Retrieves the chronological timeline of user activities for an account domain, optionally filtered by time range, event name, or user name.

Acuity Scheduling

Appointment Changed

Acuity Scheduling

Trigger
Factors

Get Account Journey

Factors

Action

Connect Acuity Scheduling + Factors to Automate these Workflows

Acuity Scheduling
Factors

Appointment Scheduled Get Account Journey

Fires when a client books a new appointment. Does not trigger on reschedules.

Acuity Scheduling
Factors

Appointment Rescheduled Get Account Journey

Fires when an existing appointment is rescheduled to a different date or time.

Acuity Scheduling
Factors

Appointment Canceled Get Account Journey

Fires when a client or admin explicitly cancels an existing appointment.

Acuity Scheduling
Factors

Appointment Changed Get Account Journey

Fires on any change to an appointment — including scheduling, rescheduling, cancellation, and form field updates. Note: enabling this alongside specific event triggers may cause duplicate deliveries.

Acuity Scheduling
Factors

Order Completed Get Account Journey

Fires when a client completes the purchase of a package, gift certificate, or subscription in the Acuity store.

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