Connect and Integrate
Twilio with Zoho Desk

Connect Twilio to Zoho Desk and watch how much smoother your workflows can become with automation.

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Explore workflows

Easy Steps to Connect
Twilio and Zoho Desk

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Select a trigger in Twilio

Choose an event in Twilio like “New SMS Received,” to set off your automation.

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Automate an Action in Zoho Desk

Connect your Zoho Desk account and select an action like “Take action in Zoho Desk” to make your work flow.

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Customize the Workflow

Build your Twilio - Zoho Desk automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Connect Twilio and Zoho Desk
to Automate these Workflows

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Create Zoho CRM module entries from new Twilio transcriptions

Unlock a new level of ease. Twilio + Zoho CRM get it done for you.

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Create Zendesk ticket comments from new Twilio calls

Reimagine productivity with Twilio and Zendesk in your toolkit.

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Update Zendesk users for new Twilio calls

Ready to boost productivity? Let Twilio + Zendesk take over.

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Create Zoho CRM accounts from updated Zoho Desk ticket statuses

Unlock a new level of ease. Zoho Desk + Zoho CRM get it done for you.

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Create Zendesk tickets from new Zoho Desk tickets

Make life easier! Zoho Desk + Zendesk smooth out your workflows.

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Move Trello cards for new Zoho Desk status changes

Put your workflow on autopilot. Zoho Desk + Trello are here to help!

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Create Trello cards from new Zoho Desk tickets

Take your work to the next level. Zoho Desk and Trello make it happen!

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Create Trello cards for updated Zoho Desk tickets

Work smarter, not harder—Zoho Desk + Trello streamline every task.

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About Twilio

Twilio is a cloud communications platform to integrate messaging, voice, video, and email functionalities for marketing automations. It provides APIs for developers to send and receive SMS, make calls, and manage customer interactions across multiple channels. Twilio is a widely used tool for automating communications, customer engagement, and integrating real-time communications in apps.
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About Zoho Desk

Zoho Desk is a cloud-based customer service software that manages customer inquiries, tracks tickets, and improves customer satisfaction. It comes with support automations for multichannel support, ticket escalation, a knowledge base, and reporting tools to resolve customer issues quickly. Zoho Desk also easily integrates with other Zoho apps.
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