Connect and Integrate
Twilio with Dynamics 365

Connect Twilio to Dynamics 365 and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Twilio and Dynamics 365

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Select a trigger in Twilio

Choose an event in Twilio like “New SMS Received,” to set off your automation.

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Automate an Action in Dynamics 365

Connect your Dynamics 365 account and select an action like “Take action in Dynamics 365” to make your work flow.

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Customize the Workflow

Build your Twilio - Dynamics 365 automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Here's Some Easy Twilio Automations
and Dynamics 365 Automations to Try!

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Create Zoho CRM module entries from new Twilio transcriptions

Unlock a new level of ease. Twilio + Zoho CRM get it done for you.

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Create Zendesk ticket comments from new Twilio calls

Reimagine productivity with Twilio and Zendesk in your toolkit.

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Update Zendesk users for new Twilio calls

Ready to boost productivity? Let Twilio + Zendesk take over.

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Create Zendesk ticket comments for new Twilio recordings

Twilio & Zendesk working together means less stress, more success.

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Update Zendesk tickets for new Twilio recordings

Discover how Twilio and Zendesk can simplify everything you do.

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Create Zendesk tickets for new Twilio transcriptions

Say goodbye to manual work. Twilio + Zendesk have you covered!

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Create Freshdesk contacts from Dynamics 365 CRM leads

Transform your workflow with Dynamics 365 & Freshdesk leading the way.

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Generate Freshdesk tickets for updated Dynamics 365 CRM contacts

Dynamics 365 and Freshdesk—because your workflow deserves an upgrade.

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Create Freshdesk contacts from new Dynamics 365 CRM leads

Dynamics 365 & Freshdesk working together means less stress, more success.

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Create Freshdesk companies from new Dynamics 365 CRM leads

Get more done with Dynamics 365 & Freshdesk—they’re a perfect match!

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About Twilio

Twilio is a cloud communications platform to integrate messaging, voice, video, and email functionalities for marketing automations. It provides APIs for developers to send and receive SMS, make calls, and manage customer interactions across multiple channels. Twilio is a widely used tool for automating communications, customer engagement, and integrating real-time communications in apps.
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About Dynamics 365

Dynamics 365 is a cloud-based suite of intelligent business applications developed by Microsoft like Power BI and Azure Logic Apps. It combines enterprise resource planning (ERP) and customer relationship management (CRM) functions, offering tools for sales, marketing, customer service, finance, operations, and more.
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