Connect and Integrate
Twilio with Dynamics 365

Connect Twilio to Dynamics 365 and watch how much smoother your workflows can become with automation.

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Easy Steps to Connect
Twilio and Dynamics 365

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Select a trigger in Twilio

Choose an event in Twilio like “New SMS Received,” to set off your automation.

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Automate an Action in Dynamics 365

Connect your Dynamics 365 account and select an action like “Take action in Dynamics 365” to make your work flow.

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Customize the Workflow

Build your Twilio - Dynamics 365 automations the way you want with an easy-to-use workflow builder tools that suits your needs.

Here's Some Easy Twilio Automations
and Dynamics 365 Automations to Try!

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Create Freshdesk tickets from Twilio SMS

Take your work to the next level. Twilio and Freshdesk make it happen!

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Generate Freshdesk tickets from Twilio SMS

Unlock a new level of ease. Twilio + Freshdesk get it done for you.

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Log customer support tickets in Freshdesk from Twilio recordings

Transform your workflow with Twilio & Freshdesk leading the way.

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Send SMS for new Trello cards using Twilio

Reimagine productivity with Twilio and Trello in your toolkit.

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Create Zoho Desk tickets for new SMS messages in Twilio

Reimagine productivity with Twilio and Zoho Desk in your toolkit.

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Send SMS notifications for new Zoho Desk tickets via Twilio

Why struggle? Twilio + Zoho Desk make every task easier to manage.

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Create Freshdesk contacts from Dynamics 365 CRM leads

Transform your workflow with Dynamics 365 & Freshdesk leading the way.

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Generate Freshdesk tickets for updated Dynamics 365 CRM contacts

Dynamics 365 and Freshdesk—because your workflow deserves an upgrade.

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Create Freshdesk contacts from new Dynamics 365 CRM leads

Dynamics 365 & Freshdesk working together means less stress, more success.

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Create Freshdesk companies from new Dynamics 365 CRM leads

Get more done with Dynamics 365 & Freshdesk—they’re a perfect match!

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About Twilio

Twilio is a cloud communications platform to integrate messaging, voice, video, and email functionalities for marketing automations. It provides APIs for developers to send and receive SMS, make calls, and manage customer interactions across multiple channels. Twilio is a widely used tool for automating communications, customer engagement, and integrating real-time communications in apps.
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About Dynamics 365

Dynamics 365 is a cloud-based suite of intelligent business applications developed by Microsoft like Power BI and Azure Logic Apps. It combines enterprise resource planning (ERP) and customer relationship management (CRM) functions, offering tools for sales, marketing, customer service, finance, operations, and more.
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