Connect and Integrate Jira with Manage Engine ServiceDesk

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Jira + Manage Engine ServiceDesk

Every workflow runs automatically in the background — no manual effort after setup.

When Request Created in Manage Engine ServiceDesk, Find Project in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Find Component in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Find User in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Find Issue in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Add Comment to Issue in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Add Watcher to Issue in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Move Issue to Sprint in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Link Issue in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

When Request Created in Manage Engine ServiceDesk, Create Issue in Jira

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Automate Manage Engine ServiceDesk + Jira in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Jira account

Authorize Konnectify to access Jira securely using OAuth. Your credentials are never stored.

Connect your Manage Engine ServiceDesk account

In the same way, authorize Konnectify to access Manage Engine ServiceDesk so it can send data on your behalf.

Choose a trigger and activate

Select the Jira event that should start the workflow, map the fields to Manage Engine ServiceDesk, and turn on the automation.

Jira

Trigger

Manage Engine ServiceDesk

Action

Jira

Action

Manage Engine ServiceDesk

Action

Connect Jira + Manage Engine ServiceDesk to Automate these Workflows

Request Created Find Project

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Find Component

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Find User

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Find Issue

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Add Comment to Issue

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Add Watcher to Issue

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Move Issue to Sprint

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Link Issue

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Request Created Create Issue

This trigger fires whenever a new Request is created in ServiceDesk Plus.

Got Questions?

Find answers to common questions about connecting Jira with Manage Engine ServiceDesk through Konnectify. Get in touch.

How do I connect Jira with Manage Engine ServiceDesk?

You can connect Jira with Manage Engine ServiceDesk using Konnectify in minutes — no coding required. Sign up, pick a trigger from Jira, choose an action in Manage Engine ServiceDesk, and activate your workflow.

What can I automate between Jira and Manage Engine ServiceDesk?

Konnectify lets you automate repetitive tasks between Jira and Manage Engine ServiceDesk such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Jira with Manage Engine ServiceDesk?

No. Konnectify is a no-code platform. You can build and run Jira + Manage Engine ServiceDesk integrations through a visual interface without writing any code.

Is the Jira and Manage Engine ServiceDesk integration free?

Yes, Konnectify offers a free plan that lets you start automating between Jira and Manage Engine ServiceDesk right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Jira + Manage Engine ServiceDesk integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Jira, map the fields to Manage Engine ServiceDesk, and turn on the workflow.

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