Connect and Integrate Incident.io with Zendesk

Just choose your app, click to connect, add conditions, and see the magic happen. No coding needed.

Use cases

What you can build with Incident.io + Zendesk

Every workflow runs automatically in the background — no manual effort after setup.

When New Ticket Created in Zendesk, Create Incident in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Update Incident in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Get Incident in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Search Incidents By Parameters in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Create Attachment in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, List Attachments in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Delete Attachment in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, Get Alert in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

When New Ticket Created in Zendesk, List Alerts in Incident.io

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

Automate Zendesk + Incident.io in minutes

Select a trigger and action below to set up your automation.

How It Works

Get connected in minutes

Sign up for Konnectify

Create a free Konnectify account at konnectify.co — no credit card required.

Connect your Incident.io account

Authorize Konnectify to access Incident.io securely using OAuth. Your credentials are never stored.

Connect your Zendesk account

In the same way, authorize Konnectify to access Zendesk so it can send data on your behalf.

Choose a trigger and activate

Select the Incident.io event that should start the workflow, map the fields to Zendesk, and turn on the automation.

Incident.io

Trigger

Zendesk

Action

Incident.io

Action

Zendesk

Action

Connect Incident.io + Zendesk to Automate these Workflows

New Ticket Created Create Incident

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Update Incident

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Get Incident

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Search Incidents By Parameters

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Create Attachment

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created List Attachments

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Delete Attachment

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created Get Alert

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

New Ticket Created List Alerts

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

Got Questions?

Find answers to common questions about connecting Incident.io with Zendesk through Konnectify. Get in touch.

How do I connect Incident.io with Zendesk?

You can connect Incident.io with Zendesk using Konnectify in minutes — no coding required. Sign up, pick a trigger from Incident.io, choose an action in Zendesk, and activate your workflow.

What can I automate between Incident.io and Zendesk?

Konnectify lets you automate repetitive tasks between Incident.io and Zendesk such as syncing data, sending notifications, creating records, and more — all triggered automatically in real time.

Do I need technical skills to integrate Incident.io with Zendesk?

No. Konnectify is a no-code platform. You can build and run Incident.io + Zendesk integrations through a visual interface without writing any code.

Is the Incident.io and Zendesk integration free?

Yes, Konnectify offers a free plan that lets you start automating between Incident.io and Zendesk right away. Paid plans unlock higher task volumes and advanced features.

How long does it take to set up the Incident.io + Zendesk integration?

Most users are up and running in under 5 minutes. Simply select your trigger event in Incident.io, map the fields to Zendesk, and turn on the workflow.

Your pipeline isn't going to build itself

Deploy your first AI agent today — free, no credit card required. See results in your first session.

14-day free trial · Setup under 30 min · Cancel anytime